The privacy of our website users is of paramount importance to Le Balcon. This privacy policy explains how Le Balcon collects, uses, discloses and protects users' personal information when they visit our website. We are committed to respecting our users' privacy and taking the necessary measures to protect their personal information.​

​

1. Collection of personal information

When you visit our website, we may collect certain personal information about you. The information we collect may include, but is not limited to, your name, email address, telephone number, postal address and other information necessary for the provision of our services.

​

2. Use of collected information

We use the personal information collected on our website for the purpose of providing, managing and improving our services. The information may be used for:

• Respond to your enquiries and support requests.

• Send you information about our services, newsletters or other marketing communications.

• Personalise your experience on our website.

• Conduct market research, analysis and research to improve our services.

​​

3. Disclosure of information to third parties

We do not sell, trade, or rent your personal information to third parties, except in the following circumstances:

• We may share your information with our trusted partners and service providers who help us operate our website and provide our services. These third parties are required to maintain the confidentiality of your information.

• We may disclose your information if we are legally required to do so, or if we believe in good faith that it is necessary to comply with a legal obligation or to protect our rights, property, or safety, or those of others.  ​   

​​

4. Information security

We take reasonable measures to protect users' personal information from loss, misuse, unauthorised access, disclosure, alteration or destruction. However, please note that no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.​

​

5. Cookies and similar technologies

We use cookies and other similar technologies to collect information about users and improve their experience on our website. You can configure your browser to refuse cookies or to notify you when cookies are sent. Please note that some features of our website may not function properly if cookies are disabled.​

​

6. Changes to the privacy policy

We reserve the right to change this privacy policy at any time. Any changes will be posted on this page and the revision date will be updated accordingly. We encourage you to review this policy regularly to stay informed about how we protect your information.​

​

7. Consent

By using our website, you consent to our privacy policy and our practices regarding the collection, use and disclosure of personal information in accordance with this policy.​

​

If you have any questions about our privacy policy, please contact us.​

​

Last updated: 10 May 2024